Applied Investigative Interviewing:
Professional Level 2 Certification By SASERA, Switzerland
- 2 Full Days, 14 Hours -
[ 14-15 December 2026 ]
-St Giles Boulevard Hotel Kuala Lumpur -
Were You Ever Properly Certified To Handle The Complex Human Factors Investigators Usually Miss?
An Advanced Investigative Interviewer is the person who keeps factual inquiries and compliance investigations on track. Not by relying on guesswork or rough instincts.
Stop Relying On Flawed Statements That Matter.
If Your Investigation Day Consists Of:
◼️“I don't want to push too hard and risk a confrontation.”
◼️“Why won't they just tell the truth about what happened?”
◼️“How do I probe deeper without them getting defensive?”
◼️“Are our interview notes legally defensible?”
◼️“Why are witness memories failing us during critical timelines?”
◼️“How do I stop this investigative drift before the case stalls?”
◼️“Can we schedule another interview to re-examine the gaps?”
Then something needs to change. Because conducting professional investigations doesn't mean winging your questions. It means mastering structured, neuro-psycho-emotional techniques that extract actionable truth without compromising integrity.
The uncomfortable truth? Most investigators and HR leaders are fighting an uphill battle against:
- Conducting interviews without a solid grounding in the neuro-psycho-emotional factors driving human behavior.
- Missing critical inconsistencies, evasive cues, and areas requiring deeper probing.
- Struggling to apply advanced techniques like cognitive interviewing and conversation management under pressure.
- Failing to adapt interviewing styles dynamically according to interviewee responses.
- Relying on unstructured questioning that triggers defensiveness or shuts down information flow.
- Overlooking common weaknesses in recorded statements and evidence gathering.
- Struggling to manage memory retrieval and cognitive biases during high-stakes inquiries.
- Failing to link pre-interview profiling with actual witness or suspect statements.
- Inconsistent follow-through leading to flawed investigation records and weak case files.
- Handling diverse public and private sector investigation mandates without standardized frameworks.
- Relying on outdated questioning tactics that no longer work on sophisticated subjects.
Elevate your investigative edge. Secure your spot for the Professional Level 2 Certification today!
You still need to know:
✅How to move from general questioning to multi-level profiling when analyzing subjects.
✅How to apply memory management principles before evaluating statements.
✅How to navigate the core tenets of cognitive interviewing and conversation management.
✅How to bridge communication gaps across diverse witness and suspect profiles.
✅How to use the P.E.A.C.E. process and structured elicitation methods.
✅How to deliver fact-based analysis and master recorded role-play assessments that stand up to review.
This course will guide you through the step-by-step process to:
- ANALYSE investigative interview information to identify gaps, inconsistencies, biases and areas requiring further probing.
- APPLY selected advanced investigative interviewing techniques appropriately in realistic workplace investigation scenarios.
- DEMONSTRATE effective questioning, probing, elicitation and memory-retrieval techniques during investigative interviews.
- ADAPT interviewing techniques according to interviewee responses, behavioural cues and emerging information.
- EVALUATE their investigative interviewing performance using facilitator feedback and recorded role-play assessment to identify areas for improvement.
Hundreds of hours of research, study, planning and fine tuning go into the production of each of our trainings. Our course developers have looked at your industry’s needs. This course reflects the latest findings and best practices in your field today and addresses issues up-to-the-minute. You will get tools, tips, strategies that are proven and tested against real world situations as you learn from case studies and the experience of our expert trainers. Our trainings are comprehensive, in-depth, and packed with need-to-know information you can use as soon as you return to your workplace.
What Makes Our Workshop Unique?
CUSTOMISED: During the programme, we continuously Collect Feedback from participants to fine-tune the Design and Delivery of training.
ACTIVE: The core of the workshop is a series of Relevant, Authentic, and Engaging 2-Way Communication with Quizzes at the end of each session.
ACCELERATED: Our Trainer keeps the participants totally Absorbed with a unique blend of Expert Presentations, Reflective Discussions, and Creative Activities.
FUNCTIONAL: Our Trainer Walks the Talk. Just by watching our trainer in action, the participants will pick up several effective techniques.
AUTHORITATIVE: Our Trainer teaches based on Sound Theory, Evidence-Based Principles, and Solid Experience.
PRACTICAL: Our Trainer has spent decades in organisational firing lines. Our trainer empowers the participants with Realistic Tools and Techniques for Immediate Use in today's workplace.
ENGAGING: Our Trainer’s Contagious Enthusiasm, Inclusive Humor, and Flexibility make the participants enjoy every moment of the workshop.
Introducing our World Class Trainer:
Captain Peter Jähne is a globally recognized expert in investigative interviewing and profiling, bringing over 30 years of experience to the field. His extensive knowledge of psychology and neuroscience, combined with practical experience in complex investigations, makes him a highly sought-after trainer and consultant.
Peter's approach to training is both dynamic and interactive, ensuring that participants not only learn but also internalize key concepts and techniques. He has collaborated with various international organizations, delivering training that enhances the effectiveness of investigative teams. Peter's sessions are renowned for their practical applications, engaging delivery, and ability to transform complex theories into actionable skills.
Peter's training style incorporates realistic learning environments, case studies, role-playing, and hands-on exercises, all designed to help participants effectively apply new techniques in their professional roles. His expertise in profiling and elicitation processes offers a unique advantage, allowing participants to gain valuable insights into human behavior and enhance their investigative outcomes.
Peter Jähne is committed to empowering leaders with the skills needed to conduct thorough and effective investigations, ultimately enhancing their ability to lead with confidence and integrity. His training programs are designed to build a strong foundation in investigative techniques, ensuring that participants leave with the knowledge and skills necessary to excel in their roles.
Who Needs to Show Up?
This Professional Level 2 Certification Programme by SASERA, Switzerland is designed for professionals from both the public and private sectors who have completed Mastering Investigative Interviewing Level 1 and wish to further practise, refine and strengthen their investigative interviewing skills such as:
- Investigation Officers & Investigators
- Prosecution & Enforcement Officers
- Industrial Relations Practitioners
- Security & Corporate Security Officers
- Internal Auditors & Audit Investigators
- Legal & Corporate A ffairs Teams
- Compliance & Integrity Officers
- Fraud & Risk Management Professionals
- Human Resources Practitioners
- Other professionals involved in investigations, fact-finding, interviewing or evidence gathering
- PREREQUISITE: Completion of Mastering Investigative Interviewing - Level 1
WCTC Consulting Clients
Agrobank, Bank Islam, Bank Rakyat, Bank Negara Malaysia, Bank Simpanan Nasional, Boustead Heavy Industries Corporation, Bursa Malaysia, Credit Guarantee Corporation, Dewan Bandaraya Kuching Utara, EXIM Bank, Faber Group Berhad, Lembaga Tabung Haji, Malaysia Marine and Heavy Engineering, Maybank, Maybank Investment, MIMOS Berhad, MNRB Holdings Berhad, Petronas Gas Berhad, Petronas Penapisan Melaka, Permodalan Nasional Berhad, Sarawak Plantation Berhad, Swinburne University, Syarikat SESCO Berhad, Tabung Amanah Pekerja Brunei, Telekom Malaysia Berhad, Tenaga Nasional Berhad, Texas Instruments and many more.
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