MANAGING COMPLAINTS, MISCONDUCT & UNSATISFACTORY PERFORMANCE:
Disciplining by the Rules of Law
2 Full Days, 14 Hours 

14th - 15th December 2022

 THE GARDENS HOTEL, KUALA LUMPUR


Are you STRUGGLING with any of these issues?
  • Unable to address workplace misconduct.
  • Struggle with disciplinary responses to workplace misconduct.
  • Facing setbacks in developing the right policies for your business, supervising employee behavior, and leading more effectively.
  • Unclear understanding of the LATEST Malaysian Employment Law and Industrial Relations practice.
  • Identify ACTION dealing with employees who refuse to follow company handbook or rules
  • Respond to staff’s complaint, allegation of an unfair issue in performance appraisal
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Misconduct at workplace including:
  • Theft
  • Assault / Acts of Violence / Harrassment
  • Insubordination
  • Intoxication (Drug/Alcohol abuse)
  • Fraud/Bribery
  • Lateness/Excessive Breaks
  • Damage/Misuse to company property/database
  • Inappropriate Language
  • Inappropriate Attire/Not wearing uniform
  • Not storing tools in proper order
  • Negligence of duties
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Get MORE of What You WANT, and
LESS of what you DON'T WANT.


 
Confronting misconduct in the workplace is challenging enough. Join us and you will be able to ENSURE that the process for managing misconduct and disciplinary actions ADHERES to Employment Act, Labor Law and Industrial Relations Act adds another level of complexity. 
This is not just any HR course!

SPECIAL HIGHLIGHT: Employee Act 1955 and Sarawak Labour Ordinance 1952


Grasp the knowledge and practical skills to assess complaints, gather corroborative information, and make critical decisions based on investigation outcomes.

This course will guide you through the step-by-step process to:

  • EXPLAIN Valid Reasons To Discipline An Employee Or Terminate An Employment Contract
  • FORMULATE Strategies To Prevent Potential Misconducts With Fair Workplace Policies
  • MEASURE The Importance Of Employee Engagement And Managing ‘Psychological Contract’
  • BUILD Better Interdepartmental And Cross-Functional Relationships With Streamlined HR Practices And Policies
  • DISPLAY Evidence Gathered In A Workplace Misconduct Investigation
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Programme Highlights
  • IMPLEMENT a suitable procedure for handling workplace misconduct and poor performance.
  • FOLLOW the lawful way to schedule flexi-work hours, office/break hours, designing shift patterns & work schedules, instructing OT work lawfully
  • Form VALID reasons to discipline an employee or terminate an employment contract 
  • MAKE critical decisions based on investigation outcomes
  • IDENTIFY the sources of Employment & Industrial statutory Law
  • Take Back BEST PRACTICAL Tools to build better interdepartmental & cross-functional relationships 
  • OBSERVE best practices in human resources management. 
  • DEAL with Top Down, Bottom Up and Peer Workplace Bullying 
Things to PONDER:
Do not know the answer to any of these questions?
  • When can employee entitled 98 days maternity leave?
  • How to calculate part time pay?
  • Can employee claim ignorance for sexual harassment?
  • Is construction industry an essential service under the Industrial Relation Act? 
  • Can we demote an employee?
  • How many months should be allocated for internal promotion probation?
  • If HR draws somebody out from the people manager role and reduce her scope of coverage, but not reducing her pay and job grade, will this deemed as demotion?
  • Can we hold an employee salary who resigns without serving notice?
  • During the peak period, can we ask an employee to work on Saturday (In the Employment Contract, Working Days are set to Monday till Friday)?
  • What if a candidate did not declare pregnancy during the interview? Is she entitled for maternity leave?
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YOU LEARN FROM THE EXPERT WHO KNOWS YOUR BUSINESS.

Hundreds of hours of research, study, planning and fine tuning go into the production of each of our GO-LIVE POWER PACKED SERIES. Our course developers have looked at your industry’s needs. This course reflects the latest findings and best practices in your field today and addresses issues up-to-the-minute. You will get tools, tips, strategies that are proven and tested against real world situations as you learn from case studies and the experience of our expert trainers. Our GO-LIVE POWER PACKED SERIES are comprehensive, in-depth, and packed with need-to-know information you can use as soon as you return to your workplace.

Introducing our World Class Trainer:

Adzam Khodzin, LL.B

Adzam Khodzin is a graduate of LL.B (Law) from Leeds Metropolitan University, United Kingdom. He has more than 25 years of working experience with hands-on knowledge
and skills in all spectrums of Human Resources operation, corporate and management involving Administration, Industrial Relations,
Training & Development, Compensation & Benefits. He has worked in various industries including Logistics, Haulage & Forwarding, Medical Services, Maritime, Construction, Education, Business Investment, Oil & Gas, Sewerage Services, Aeronautics, and F&B.

His expertise covers every aspect of Human Resources tasks namely HR administration, HR consultancy services, employee engagement, Trade Union management, grievance handling, development of HR Training modules and running training programmes. In addition, he is also well-versed in HR trends, HR contract review, implementation, and enforcement of Terms & Conditions of Service. En. Adzam’s experience has placed him as one of the most sought-after ER IR trainers as he is constantly updated with the current global and domestic
trends in the labour markets.

En. Adzam carries with him a solid background experience as an HR industry expert in multiple HR fields, where he has served notable companies such as Malaysia Airport Holdings Berhad (MAHB), Indah Water Konsortium (IWK), MISC Integrated Logistics Sdn Bhd, Sime Darby Berhad, Penang Shipbuilding Construction Sdn Bhd, German-Malaysian Institute, KPJ Selangor & Multimodal Freight Sdn Bhd.

What Makes Our Workshop UNIQUE?

CUSTOMISED: During the programme, we continuously Collect Feedback from participants to fine-tune the Design and Delivery of training.

ACTIVE: The core of the workshop is a series of Relevant, Authentic, and Engaging 2-Way Communication with Quizzes at the end of each session.

ACCELERATED: Our Trainer keeps the participants totally Absorbed with a unique blend of Expert Presentations, Reflective Discussions, and Creative Activities.

FUNCTIONAL: Our Trainer Walks the Talk. Just by watching our trainer in action, the participants will pick up several effective techniques.

AUTHORITATIVE: Our Trainer teaches based on Sound Theory, Evidence-Based Principles, and Solid Experience.

PRACTICAL: Our Trainer has spent decades in organisational firing lines. Our trainer empowers the participants with Realistic Tools and Techniques for Immediate Use in today's workplace.

ENGAGING: Our Trainer’s Contagious Enthusiasm, Inclusive Humor, and Flexibility make the participants enjoy every moment of the workshop.

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LIMITED TO 20 SEATS ONLY

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This course is suitable for

Employees at all levels especially managers in all facets of your organisation, NOT just Human Resources Staff. General Managers, HR Managers/HR department personnel and all those who are involved in human resources management. Departmental managers and personnel who are responsible for man-power planning and labour cost related matters

Hence, to ensure line managers and human resource professionals have the knowledge and confidence to deal with poor performance and misconduct.

The objective is to minimize potential future incidents and create an inclusive, equity-based workplace.

Now we are accepting enquiries or registration
Managing Complaints, Misconduct & Unsatisfactory Performance:
Disciplining by the Rules of Law

scheduled on
14th - 15th December 2022
at
The Gardens Hotel, Midvalley, Kuala Lumpur, Malaysia

  SEATS LIMITED TO 20. 

Book a Call with us NOW!
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