
23-24 June 2025
ST. GILES BOULEVARD HOTEL,
KUALA LUMPUR
Unlock the potential of your facilities projects with our intensive 2-day training designed specifically for facility management professionals. Gain strategic insights to transform your FM initiatives into significant business drivers, enhancing both operational effectiveness and measurable value.
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Continual Improvement in Facilities
Facilities Management (FM) today is no longer just about maintaining the status quo. With most routine tasks now outsourced, the real role of FM has shifted towards continual improvement — driving projects that support business needs, enable change, and deliver measurable value. FM professionals are now key players in leading transformation, ensuring that the physical environment evolves alongside business goals.
Many FM professionals are tasked with leading projects — yet lack the tools to align them with business strategy. Whether it’s upgrading a critical ACMV system, launching a new workplace concept, or handing over a building asset — these projects carry significant cost, risk, and impact.
"My CFO always asks too many questions on budget justification. How can I explain that the maintenance budget is inevitable due to ageing properties?"
Many FM teams are brilliant at maintenance but struggle when it comes to project delivery — leading to delays, cost overruns, or underwhelming results. This training helps you shift from task-based execution to delivering real strategic value through facilities projects.
Do you experience a similar situation?
“In our KL site, we tried upgrading the ACMV system while the floor was still occupied. There were constant disruptions, last-minute complaints, and after all that, the finance team said our documentation wasn’t complete for claims. I knew we needed a better system.”
🔥 This is the kind of situation we address in this training. With proper planning, stakeholder management, and performance tracking, your next project won’t just be done — it will be done right
BEST PRACTICES!
Managing facilities projects is DIFFERENT from managing routine tasks. The primary responsibilities are to plan, organize, and control a project to its successful completion and to ensure smooth transition to operations.
NOTE: It is very important not to neglect the STRATEGIC aspect of the facilities management’s role and immerse yourself in the tactical and operational aspects.
Still putting out daily fires instead of planning for the big picture?
"We react fast, but we're never given space to plan properly. It’s exhausting."
Sound familiar? Many FM teams operate in constant reactive mode. But what if you could break that cycle? This training helps you move from firefighting to proactive, structured project management — so you can lead with clarity, not chaos.
Facilities managers need to gather what works need to be done, get the right resources to the right work, manage the communication among all the stakeholders, and control the plan when the project requirements change.
- Conceptual Phase
- Development Phase
- Execution Phase
- Close-Out Phase
SUCCESS FORMULA
- TCQ = Time-Cost-Quality
- SS = Stakeholders’ Satisfaction
- PPP = People-Process-Place
- COMPLETE Projects As An Initiator Of Change To Support The Organisation’s Objectives
- MEASURE Facilities Projects In Line With Objectives, Budgets And Expectations
- EXPLAIN Project Management Process That Is Relevant To Facilities Projects
- IDENTIFY Tensions And Challenges In Managing Facilities Management Projects
- DISPLAY Knowledge on Application Of Project Management Tools And Techniques
- ENSURE Project Success By Utilising The Project Success Formula = TCQ + SS + P3
- ANCHOR The Key Activities Of Each Project Phase
“The trainer provided clear lectures and real-life examples on how to tackle every issue — very engaging and informative.”
“Very useful training that provided a strong understanding of the pivotal role of FM in building operations, customer service, and risk-based thinking.”
“This course enhanced my project management skills in FM. Work breakdown structure, execution plans, and implementation are now clearer to me.”
“An experienced trainer with an inspiring attitude. I feel better equipped to develop documents that benefit everyone in my workplace.”
“Grateful to join this course filled with practical experience and real-life sharing from the speaker. I look forward to applying it within my unit.”
Hundreds of hours of research, study, planning and fine tuning go into the production of each of our POWER PACKED SERIES. Our course developers have looked at your industry’s needs. This course reflects the latest findings and best practices in your field today and addresses issues up-to-the-minute. You will get tools, tips, strategies that are proven and tested against real world situations as you learn from case studies and the experience of our expert trainers. Our courses are comprehensive, in-depth, and packed with need-to-know information you can use as soon as you return to your workplace.
ACTIVE: The core of the workshop is a series of Relevant, Authentic, and Engaging 2-Way Communication with Quizzes at the end of each session.
ACCELERATED: Our Trainer keeps the participants totally Absorbed with a unique blend of Expert Presentations, Reflective Discussions, and Creative Activities.
FUNCTIONAL: Our Trainer Walks the Talk. Just by watching our trainer in action, the participants will pick up several effective techniques.
AUTHORITATIVE: Our Trainer teaches based on Sound Theory, Evidence-Based Principles, and Solid Experience.
PRACTICAL: Our Trainer has spent decades in organisational firing lines. Our trainer empowers the participants with Realistic Tools and Techniques for Immediate Use in today's workplace.
ENGAGING: Our Trainer’s Contagious Enthusiasm, Inclusive Humor, and Flexibility make the participants enjoy every moment of the workshop.