From Administrators, Coordinators To Expeditors
- 2 Full Days, 14 Hours -
[27-28 August 2025 ]
-St Giles Boulevard Hotel Kuala Lumpur -
⭐Optimise operational efficiency
⭐Enhance work processes
⭐Improve deadlines and reporting with generative AI
⭐Manage stakeholders expectation: Ensure clarity and collaboration
With the advent of generative AI tools, the role of expeditors has been revolutionised. These tools enable expeditors:
⭐Master efficient email management
⭐Generate detailed and customizable report
⭐Automate data table creation
Relying on traditional practices can cause inefficiencies, reduce communication accuracy, and hinder team productivity and coordination
- Practical AI Intergration
- Alignment With Organizational Goals
- Improved Stakeholder Management
- Cost Saving and ROI
- APPLY the DOPE framework to understand self and stakeholders working styles.
- DEVELOP skills to monitor, control and improve work performance and project deadlines.
- ENSURE clear communication with multiple stakeholders across departments.
- GAIN a comprehensive understanding of the expeditor’s responsibilities toward tasks completion.
- DEVELOP the ability to identify root causes of delays and create actionable plans for resolution, ensuring project performance is maintained.
Hundreds of hours of research, study, planning and fine tuning go into the production of each of our trainings. Our course developers have looked at your industry’s needs. This course reflects the latest findings and best practices in your field today and addresses issues up-to-the-minute. You will get tools, tips, strategies that are proven and tested against real world situations as you learn from case studies and the experience of our expert trainers. Our trainings are comprehensive, in-depth, and packed with need-to-know information you can use as soon as you return to your workplace.
CUSTOMISED: During the programme, we continuously Collect Feedback from participants to fine-tune the Design and Delivery of training.
ACTIVE: The core of the workshop is a series of Relevant, Authentic, and Engaging 2-Way Communication with Quizzes at the end of each session.
ACCELERATED: Our Trainer keeps the participants totally Absorbed with a unique blend of Expert Presentations, Reflective Discussions, and Creative Activities.
FUNCTIONAL: Our Trainer Walks the Talk. Just by watching our trainer in action, the participants will pick up several effective techniques.
AUTHORITATIVE: Our Trainer teaches based on Sound Theory, Evidence-Based Principles, and Solid Experience.
PRACTICAL: Our Trainer has spent decades in organisational firing lines. Our trainer empowers the participants with Realistic Tools and Techniques for Immediate Use in today's workplace.
ENGAGING: Our Trainer’s Contagious Enthusiasm, Inclusive Humor, and Flexibility make the participants enjoy every moment of the workshop.
Dr. Dayana Chaskar is an internationally licensed trainer with MWS International and an HRDF-approved trainer. She is a certified IGCSE Cambridge for Life Instructor (CELF). Dr. Dayana works with industry professionals to raise the standards of training and promote continuous learning.
Dr. Dayana has trained extensively in both the government and corporate sectors, specializing in Artificial Intelligence (AI), Communications, Personal Effectiveness & Empowerment, and Corporate Branding. Her bilingual skills enable her to deliver engaging programs in English and Malay, making her accessible to diverse audiences. Known for her practical, engaging style, she has helped countless professionals build communication skills, increase personal effectiveness, and elevate their professional presence, making her a sought-after trainer in Malaysia and beyond.
Her client list includes key government agencies like Jabatan Pendaftaran Negara (JPN), Kementerian Pertahanan Malaysia (MINDEF), and Lembaga Hasil Dalam Negeri (LHDN), as well as major corporations such as POS Malaysia, PERODUA, DRB Hicom, and Tokio Marine. Dr. Dayana’s reach even extends internationally, working with clients like Accreditation Services International GmbH in Germany. Her training programs are crafted to empower participants to excel in their roles and drive meaningful results for their organizations.
- Project Coordinators
- Admin Officers
- Contract Administrators
- HR Business Partners
- Training Coordinators
- Executive Secretaries
- Office Managers, or anyone who monitor progress, resolving delays and expedite agendas who are primarily responsible to speed up processes within an organisation.
Agrobank, Bank Islam, Bank Rakyat, Bank Negara Malaysia, Bank Simpanan Nasional, Boustead Heavy Industries Corporation, Bursa Malaysia, Credit Guarantee Corporation, Dewan Bandaraya Kuching Utara, EXIM Bank, Faber Group Berhad, Lembaga Tabung Haji, Malaysia Marine and Heavy Engineering, Maybank, Maybank Investment, MIMOS Berhad, MNRB Holdings Berhad, Petronas Gas Berhad, Petronas Penapisan Melaka, Permodalan Nasional Berhad, Sarawak Plantation Berhad, Swinburne University, Syarikat SESCO Berhad, Tabung Amanah Pekerja Brunei, Telekom Malaysia Berhad, Tenaga Nasional Berhad, Texas Instruments and many more.
